Terms & Conditions

1. Service

Century Private Access, operated by A Century Holdings Pte. Ltd. (UEN 202616136E), provides privately hosted and chauffeured experiences in Singapore. Enquiries do not constitute bookings. Services are confirmed only by written confirmation and receipt of any required payment.

2. Prices and payment

• Prices are stated in Singapore Dollars.
• Century does not currently charge GST.
• A 50% deposit is ordinarily required to confirm a booking, with the balance due 48 hours before service, unless otherwise stated.
• Additional time is charged at the rate stated in the proposal or booking confirmation.
• ERP, parking and agreed standard admissions are included where stated.
• Meals, personal purchases, exceptional materials, commissioned works, delivery and special-access charges are included only where expressly stated.

3. Private encounters and access

Practitioner encounters, special settings and other access remain subject to the individual’s or venue’s availability, approval and operating requirements. Website examples are illustrative and do not guarantee a named person or specific access. Any confirmed substitution or material change will be discussed with the booking party.

4. Cancellation and rescheduling

• 48 hours or more before service: the standard journey deposit may be refunded or the service rescheduled, less non-refundable third-party commitments disclosed before confirmation.
• Between 24 and 48 hours: up to 50% of the total fee may be charged.
• Under 24 hours or no-show: up to 100% of the total fee may be charged.
• Commissioned work, practitioner fees, tickets and special arrangements may have separate cancellation conditions disclosed in the proposal.

5. Weather and operating changes

Singapore journeys normally proceed in light or intermittent rain. Century may adjust the sequence, substitute an appropriate element or recommend rescheduling where official warnings, unsafe conditions or material operational disruption affect delivery.

6. Guest conduct and responsibility

Century may terminate a service without refund where unlawful conduct, abuse, danger or material damage occurs. The booking party may be liable for extraordinary cleaning, damage or loss caused by a guest.

7. Vehicles and timing

The confirmed vehicle is subject to availability. Where necessary, an equivalent or higher-category vehicle may be substituted. Century is not responsible for delay caused by traffic, road closures, accidents, official restrictions or events beyond reasonable control, but will take reasonable steps to preserve the journey.

8. Children and accessibility

Child restraints, mobility requirements and accessibility needs must be disclosed before confirmation. Availability and suitability are confirmed for the specific arrangement; they are not assumed from a website enquiry.

9. Privacy and discretion

Guest information is handled according to the Privacy Policy. Century does not publish guest identities, photographs or journey details without explicit permission.

10. Governing law

These terms are governed by Singapore law. Disputes are subject to the jurisdiction of the Singapore courts.

11. Contact

A Century Holdings Pte. Ltd. · UEN 202616136E
concierge@centuryprivateaccess.com
+65 9172 7732